Ingersoll Rand is a company with over 160 years of technology leadership, dedicated to making life better for its employees and customers. They are seeking a Collections Analyst to manage a diversified accounts receivable portfolio, resolve disputes, and strengthen customer relationships while ensuring healthy cash flow.
Responsibilities
- Use available collection software tools (Getpaid) to assist in executing effective strategies and initiatives to achieve continuous receivable delinquency improvement that contributes to a lower Days Sales Outstanding (DSO)
- Manage domestic and/or international accounts receivable accounts by analyzing, identifying, and reporting problem accounts
- Monitor past due customer accounts, contact customers, and resolve issues that may delay timely payment
- Identify issues for escalation and request credit holds
- Develop and maintain business relationships with customers and sales office personnel
- Customer account reconciliation and identifying and tagging disputed items within assigned portfolio
- Tracking and ensuring timely clearing of these disputed items is required
- Conduct monthly meetings with Field Sales leadership to drive dispute resolution if required
- Ensures timely and accurate responses to: customer inquiries, documentation issues, billing errors, payment application errors, disputes, program changes, and new sale requests/opportunities
Skills
- Associates Degree in Accounting / Finance
- 1+ years of experience working in accounts receivable / collections
- 1+ years ERP accounting software experience
- 1+ years of experience working within Microsoft Office Suite products
- 1+ years of demonstrated experience collaborating with internal and external customers
- Strong numerical aptitude with exceptional attention to detail and accuracy
- Highly organized, with the ability to manage multiple priorities and plan work effectively across daily, weekly, and monthly timelines
- Strong interpersonal skills with the ability to build effective relationships across sales, commercial offices, manufacturing teams, and customers
- Clear, professional written and verbal communication skills
- Bachelor's degree in Accounting or Finance
- SAP or Oracle experience
- Hands on experience with Microsoft Dynamics AX (Axapta)
Benefits
- Health care options like medical and prescription plans
- Dental and vision coverage
- Wellness programs
- Life insurance
- A robust 401(k) plan
- Paid time off
- An employee stock grant
Company Overview
- Ingersoll Rand is an industrial manufacturing company that provides mission-critical flow creation and industrial solutions. It was founded in 1871, and is headquartered in Davidson, North Carolina, USA, with a workforce of 10001+ employees. Its website is https://www.irco.com/en-us/.