As a Crew Technology Strategy Co-Op, you will support the Strategy and PMO team in driving operational efficiency and technology improvements for Crew Resources. You’ll gain hands-on experience in project management, business process analysis, and technology implementation, working alongside Product Managers, Product Owners, and business leaders.
Key Responsibilities:
• Assist with project coordination and support the delivery of Crew Technology initiatives, including process mapping, documentation, and implementation activities.
• Help organize and clarify business requirements for technology projects, collaborating with cross-functional teams (IT, Finance, IFS, FOP, OCC, OAP, ODS, HR)
• Contribute to the development and optimization of business processes by identifying opportunities for automation and improvement.
• Collect, analyze, and interpret data to support project objectives and decision-making.
• Prepare clear and concise reports, presentations, and visualizations to communicate data-driven insights and project findings to stakeholders at various levels.
• Support the creation and maintenance of Knowledge Management content (e.g., SOPs, Glossary of Terminology, team pages).
• Participate in meetings, prepare documentation, and help communicate project status and updates to stakeholders.
• Apply analytical thinking and problem-solving skills to support project goals and deliverables.
• Promote safety-conscious behaviors in all operational processes and procedures.
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