Administrative Assistant 1 (AA1) - Vancouver/Clark Office

The State of Washington is committed to ensuring the well-being of children and youth in its community. They are seeking an Administrative Assistant 1 (AA1) to provide administrative support to Social Service Specialists and maintain efficient office operations. Responsibilities - Answer a multi-line phone system in a fast-paced environment - Greet clients, providers, and staff - Maintain office procedures, standards, priorities, and deadlines while coordinating office operations - Act as liaison between clients and Social Service Specialists - Screen calls and visitors - Timely distribution of communication and documents - Create, edit, and review correspondence - Process Background Checks, Disclosure, and Discovery Requests - Prepare files for uploading to the document management system - Uploads court orders, files court documents online and in person as required - Maintain filing systems, databases, multiple tracking logs, and computer programs - Provide back-up to other Administrative Assistant staff Skills - One year of office experience requiring keyboarding or typing - Equivalent education and experience totaling one year of office/clerical, secretarial, bookkeeping, accounting, or general administrative work - The ability to take action to learn and grow - The ability to take action to meet the needs of others - This position requires a minimum of at least two years of driving experience and a valid driver's license - The incumbent must successfully complete formal training courses as required by law, policy, and regional requirements within one year of their appointment - Demonstrated strong knowledge of Microsoft Office, including Word, Excel (multi-level spreadsheet creation experience), and Adobe - Demonstrated knowledge of general office procedures and processes - Previous experience drafting, editing, and sending electronic correspondence - Previous experience editing, proofreading, and drafting memos and other forms of written documents - Previous experience operating vehicles for maintenance/repair transport Benefits - Employees and their families are covered by medical (including vision), dental and basic life insurance. - Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. - Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts. - Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses. - Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction. - The Washington State Employee Assistance Program promotes the health and well-being of employees. - State Employees are members of the Washington Public Employees' Retirement System (PERS). - Employees also have the ability to participate in the Deferred Compensation Program (DCP). - All state employees are covered by the federal Social Security and Medicare systems. - If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program. - Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year. - Full-time employees earn eight hours of sick leave per month. - Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). - Washington State supports members of the armed forces with 21 days paid military leave per year. - Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. - Leave Sharing - Parental Leave - Family and Medical Leave Act (FMLA) - Leave Without Pay Company Overview - Washington state public employees help to create a working Washington built on education and innovation, where all Washingtonians thrive. It was founded in 1889, and is headquartered in Olympia, Washington, USA, with a workforce of 10001+ employees. Its website is http://access.wa.gov/.