We are seeking a dedicated and customer-focused individual to join our team as a Live Chat Support Representative. In this role, you will provide real-time assistance to customers through our online chat platform. If you have excellent communication skills and a passion for helping others, we want to hear from you! Responsibilities: ? Respond to customer inquiries and provide support through live chat ? Assist customers with product information, troubleshooting, and order processing ? Resolve customer issues and complaints in a timely and professional manner ? Escalate complex issues to the appropriate department for further assistance ? Maintain accurate records of customer interactions and transactions
Qualifications: ? Excellent written and verbal communication skills ? Strong problem-solving abilities and attention to detail ? Ability to multitask and prioritize in a fast-paced environment ? Previous customer service experience is a plus ? Proficiency in typing and navigating... online platforms
If you are ready to provide exceptional customer service and thrive in a dynamic environment, apply now
