**Experienced Bilingual Customer Service Representative - Spanish-English: Ignite Your Career with blithequark**

Are you a passionate and empathetic individual with a flair for languages? Do you thrive in fast-paced environments where no two days are ever the same? If so, we invite you to join blithequark, a global leader in customer experience and technology, as a Bilingual Customer Service Representative - Spanish-English. This is an exceptional opportunity to ignite your career, make a meaningful impact, and be part of a dynamic team that values diversity, inclusivity, and humanity. **About blithequark** blithequark is a renowned company that has been revolutionizing the customer experience landscape since 1982. Our mission is simple: to make customers happy by delivering exceptional service and technology. We partner with some of the world's leading brands to provide personalized, engaging, and profitable customer experiences. With a strong commitment to diversity, equity, and inclusion, we strive to create a workplace where everyone feels valued, respected, and empowered to be their authentic selves. **Why Join blithequark?** * **Award-winning employment experience**: We're proud to have been recognized for our exceptional company culture, team, and purpose. * **Great Place to Work certification**: We've been certified as a Great Place to Work in the United States, reflecting our commitment to creating a positive and inclusive work environment. * **Remote work opportunities**: As a Bilingual Customer Service Representative, you'll have the flexibility to work from home in Sacramento, CA, and enjoy a better work-life balance. * **Career growth and development**: We invest in our employees' growth and development, offering training, coaching, and access to thousands of free courses to support your career advancement. * **Competitive compensation and benefits**: Enjoy a base wage starting at $17.96 per hour, plus performance bonus opportunities, and a comprehensive benefits package that includes PTO, tuition reimbursement, and health and wellness incentives. **Responsibilities** As a Bilingual Customer Service Representative - Spanish-English, you'll be the face of blithequark, providing exceptional customer service and support to our clients. Your primary responsibilities will include: * **Answering incoming communications**: Respond to customer inquiries, resolve issues, and provide solutions in a timely and professional manner. * **Conducting research**: Investigate customer concerns, gather information, and provide accurate answers to resolve issues. * **Collaborating with team members**: Work closely with your team to share knowledge, best practices, and ideas to improve customer experience and team performance. **Requirements** To succeed in this role, you'll need: * **1 year or more of call center experience**: Proven track record of providing exceptional customer service in a fast-paced environment. * **High school diploma or equivalent**: Strong foundation in communication, problem-solving, and teamwork. * **Bilingual skills in Spanish and English**: Fluency in both languages, with excellent written and verbal communication skills. * **Computer experience**: Proficiency in using computer software, hardware, and technology to perform job duties. * **High-speed internet**: Reliable internet connection with speeds of at least 15mbps. **What We Offer** As a Bilingual Customer Service Representative - Spanish-English, you'll enjoy: * **Supportive team environment**: Collaborative and inclusive team that values diversity, equity, and inclusion. * **Global opportunities**: Work with a global team of curious lifelong learners, guided by our company values. * **Career growth and development**: Access to training, coaching, and thousands of free courses to support your career advancement. * **Competitive compensation and benefits**: Base wage starting at $17.96 per hour, plus performance bonus opportunities, and a comprehensive benefits package. **How to Apply** If you're a motivated and empathetic individual with a passion for languages, we invite you to apply for this exciting opportunity. Visit our website to learn more about blithequark and our culture, and submit your application today.