Client Facing Business Analyst - 100% Remote

Genesis10 is currently seeking a Business Systems Analyst for our client in the healthcare industry. This is a 6-month contract position and is 100% remote. Compensation: $55.00 - 60.00 per hour W2, depending on skill and experience level. We are seeking an experienced Business Analyst (BA) with a strong background in Pharmacy Benefit Management (PBM) or healthcare systems to support a high-profile, highly visible client engagement. This BA will play a pivotal role as the bridge between client stakeholders and technical teams, driving forward system enhancement and change requests that have accumulated across multiple PBM platforms. The ideal candidate is not just analytical, but also a strong driver of delivery—someone who can diplomatically manage a client that tends toward “solutioning,” committee decision-making, and shifting priorities. Success in this role depends on the BA’s ability to guide the client toward clarity, keep initiatives on track, and ensure actionable, SMART-quality requirements for development teams. Key Responsibilities • Serve as the primary client-facing BA, leading discussions, clarifying requirements, and driving prioritization for a high-visibility healthcare client. • Translate business needs and enhancement requests into clear, actionable requirements for technical and development teams. • Lead the work, not follow it—act as the driver and point of accountability, ensuring projects progress despite client indecision or shifting focus. • Facilitate and influence client conversations to align on direction and avoid endless re-solutioning cycles. • Collaborate closely with PBM developers, QA, and product owners to ensure requirements are technically feasible and aligned with business goals. • Utilize the PBM’s established documentation standards and SMART Requirements methodology (training and templates will be provided). • Manage requirements traceability, version control, and change management across multiple initiatives. • Partner with internal leadership to communicate progress, risks, and mitigation strategies. Qualifications • 5+ years of experience as a Business Analyst, preferably in healthcare or PBM industry (eligibility, claims, accumulators, formulary, or benefit setup experience strongly preferred). • Proven ability to lead and drive client discussions and deliverables in complex, politically sensitive environments. • Exceptional communication, diplomacy, and influencing skills—able to push projects forward while maintaining positive client relationships. • Experience managing system enhancement requests, backlog prioritization, and requirements grooming across multiple systems or platforms. • Familiarity with SDLC methodologies • Strong documentation and analytical skills, with the ability to break down complex business problems into actionable stories or requirements. • Comfortable working with technical teams and understanding data and system flows. • Ability to quickly learn and apply established internal BA frameworks and documentation standards. Minimum Qualifications Bachelors degree in Business, Computer Science, or related area of study, or equivalent combination of education and/or relevant work experience. If you have the described qualifications and are interested in this exciting opportunity, apply today! About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: • Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. • The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. • Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) • Behavioral Health Platform • Medical, Dental, Vision • Health Savings Account • Voluntary Hospital Indemnity (Critical Illness & Accident) • Voluntary Term Life Insurance • 401K • Sick Pay (for applicable states/municipalities) • Commuter Benefits (Dallas, NYC, SF) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #INDGEN10 #LI-TJ1